For over a decade, Masters Flooring Company, Inc. has been providing quality flooring in the Dallas/Fort Worth area. Our commitment to quality and service has led to an outstanding reputation and unsurpassed growth. The result is a company known for exceptional quality, value and reliability.
Mike Masters founded Masters Flooring Company, Inc. in 1991, building his new company one step at a time. By 1993, Master Flooring settled in to its present home today in Keller, Texas. The scope of the business first included sales, installation and repair of hardwood flooring, but quickly developed into much more. Because hardwood flooring was in great demand, this provided an anchor to expand into carpet and ceramic tile sales and installations. Masters Flooring's first retail store was opened in 1995.
The desire of Masters Flooring is to continue to develop a three-sided business that includes sales by knowledgeable and personable sales representatives, installations by internal, highly-trained and motivated installers and customer service that extends beyond the initial sale. "Our mission is to work as a team with our customers" says Mike. "We are in the service industry so our 'grade' is based on our quality, commitment and responsiveness. Our customers are our business partners who we must respect and support in order to be successful. Our employees are the business." At Masters Flooring, they build every project around the customer's desires. "Our goal is to provide them with rewarding results."
Early on, Mike realized that having an in-house installation feature provided for a better means of quality control, as well as the ability to produce the best possible project at the best possible price. Trained and well-equipped professionals provide quality installations. Masters Flooring has one of the most highly trained skilled labor forces in the area who vow to take your flooring job as seriously as you do. "Our customers have the confidence that every flooring application is completed with meticulous attention to detail and with unyielding pride," Mike explains. Every employee undergoes rigorous safety training to maximize efficiency and performance. In addition, all employees participate in ongoing programs to ensure their performance not only meets but exceeds Masters Flooring's demanding standards.
Masters Flooring has two showroom locations which boosts a spectacular display of wood flooring, a wide variety of carpet selections, and a luxurious choice of marble, ceramic and natural stones. In addition, the newly constructed warehouse/office complex in Keller improves Masters Flooring's ability to organize and dispatch its fleet of installers. "At Masters Flooring, we view the pursuit of being the best as a perpetual destination. Our professional standards are exceeded only by our commitment to our customers and the realization that our growth is always dependent on the satisfaction of our customers."